AudioSnap
Support
Need help? Email us and we'll get back to you within one working day, usually faster.
Common topics
Account & sign-in
Trouble signing in, changing your email, or managing your account.
Recording issues
Recording not starting, audio quality problems, or background recording not working.
Transcription & summaries
Transcription not appearing, inaccurate results, or missing summaries.
Sharing & links
Shared links not working, password protection, or link expiration questions.
Subscriptions & billing
Premium subscriptions are managed through your App Store or Google Play account. We don't handle billing directly.
Data & privacy
Deleting recordings, account deletion, or questions about how your data is handled.
Frequently asked questions
Many common questions are answered on our FAQ page, including transcription accuracy, language support, privacy, and exporting.