Operated by PT. Adicita Karya Inovatif (Indonesia)
1. Definitions
- "Service" means the AudioSnap mobile application, website, and related services.
- "User Content" means all audio recordings, transcripts, summaries, metadata, and materials uploaded or generated by users.
- "Company" means PT. Adicita Karya Inovatif.
2. Nature of the Service
AudioSnap is an AI-powered productivity platform enabling users to record, upload, store, encrypt, transcribe, summarize, and share audio content via expiring download links. AudioSnap does not provide legal, medical, financial, or professional advice.
3. Eligibility
Users must be at least 13 years old. Users under 18 must obtain parental or legal guardian consent. By using the Service, you represent compliance with these requirements.
4. Account Responsibility
Users are responsible for safeguarding login credentials and all activity under their account. The Company may suspend or terminate accounts engaged in unlawful or abusive conduct.
5. Recording Consent and Legal Compliance
Users are solely responsible for complying with all applicable recording and privacy laws and for obtaining legally required consent prior to recording any individual. The Company assumes no liability for unlawful recordings.
6. Ownership and License
Users retain ownership of User Content. Users grant the Company a limited, worldwide, non-exclusive, royalty-free license to host, encrypt, process, transmit, and display User Content solely for operation and improvement of the Service.
7. AI Processing Disclosure
- AudioSnap utilizes OpenAI as a data processor for transcription and summarization.
- All data is encrypted at rest and in transit using industry-standard encryption.
- User Content is not used to train AI models.
- The Company does not manually review recordings except for support or legal compliance.
- AI outputs may contain inaccuracies and must be independently verified.
8. Storage and Security
User Content is stored on AWS infrastructure located in Indonesia. All recordings and transcripts are encrypted at rest and in transit. While commercially reasonable safeguards are implemented, absolute security cannot be guaranteed.
9. Sharing and Download Links
- Download links expire automatically after seven (7) days.
- Users may revoke links at any time, which immediately disables access.
- Anyone possessing the active link may access the file.
- Downloaded copies obtained prior to revocation or expiration remain outside Company control.
10. Deletion and Retention
- Users may delete recordings at any time. Deletion is immediate and permanent.
- Upon account deletion, all recordings, transcripts, and metadata are permanently removed.
- Security and fraud-prevention logs may be retained as required by law.
- Upon subscription cancellation, recordings are deleted without grace period.
11. Acceptable Use
Users shall not use the Service to violate laws, infringe rights, upload unlawful content, bypass security measures, or conduct malicious activities. The Company reserves the right to investigate violations, remove unlawful content, and comply with lawful government requests.
12. Sensitive Data Disclaimer
The Service is not designed for classified government information, regulated medical records subject to HIPAA or equivalent laws, or highly sensitive national security data. Users are responsible for determining the suitability of the Service for their intended use.
13. Subscriptions and Billing
- Paid subscriptions auto-renew unless cancelled.
- Billing may occur via app stores or web payment providers.
- No refunds are provided except where required by applicable law.
14. International Data Transfers
By using the Service, users consent to the processing and storage of data in Indonesia and to cross-border data transfers necessary to operate the Service.
15. Data Breach Notification
In the event of a data breach requiring notification under applicable law, affected users will be notified as required by law.
16. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied.
17. Limitation of Liability
To the maximum extent permitted by law, the Company shall not be liable for indirect, incidental, consequential, or punitive damages. Total liability shall not exceed the greater of (a) the amount paid by the user in the preceding six (6) months, or (b) USD $50.
18. Dispute Resolution
These Terms are governed by the laws of Indonesia. Indonesian users: disputes resolved in Indonesian courts. International users: binding arbitration in Jakarta, Indonesia, administered by a recognized arbitration body, unless mandatory consumer protection law requires otherwise.
19. Amendments
The Company may update these Terms from time to time. Continued use of the Service constitutes acceptance of revised Terms.
20. Contact Information
PT. Adicita Karya Inovatif
Email: support@audiosnap.ai
Treasury Tower, District 8 SCDB
Jl. Jend. Sudirman Kav. 52-53
Jakarta Selatan, Indonesia 12190