Terms of Use

“Service” means the AudioSnap mobile application, website, and related services.

“User Content” means all audio recordings, transcripts, summaries, metadata, and materials uploaded or generated by users.

“Company,” “we,” “us,” or “our” means PT. Adicita Karya Inovatif.

“User” or “you” means any individual using the Service.

AudioSnap is a software application that enables users to record, store, automatically transcribe, summarize, and share audio content. Sharing is delivered through expiring shareable links and optional password protection.

AudioSnap does not provide legal, medical, financial, or professional advice. The Service is a tool to capture and organize audio; any decisions or actions taken on the basis of audio content or AI-generated outputs are the sole responsibility of the User.

Users must be at least 13 years old. Users between 13 and 17 must obtain parental or legal guardian consent before using the Service. By using the Service, you represent and warrant that you meet these requirements.

Users are responsible for safeguarding their login credentials and for all activity that occurs under their account.

The Company may suspend or terminate accounts that engage in unlawful, abusive, or otherwise prohibited conduct as described in these Terms.

Users are solely responsible for complying with all applicable recording, wiretapping, and privacy laws in their jurisdiction, including obtaining any legally required consent prior to recording any individual.

Many jurisdictions require all parties to a conversation to consent to the recording. Other jurisdictions require only one party to consent. It is the User's responsibility to know and follow the laws that apply to them.

The Company assumes no liability for unlawful recordings made by Users.

Users retain ownership of their User Content. By using the Service, the User grants the Company a limited, worldwide, non-exclusive, royalty-free license to host, store, encrypt, process, transmit, and display User Content solely for the purpose of operating, maintaining, and improving the Service for that User.

This license does not include the right to use User Content for advertising, resale, or AI model training. This license terminates when the User deletes the User Content or their account.

AudioSnap uses third-party AI service providers as data processors to deliver transcription and summarization features. These providers are bound by data processing agreements that prohibit them from using User Content to train AI models or for any purpose other than providing the Service to you.

All data is encrypted at rest and in transit using industry-standard encryption.

The Company does not manually review recordings except as needed for technical support or to comply with legal obligations.

AI-generated outputs (transcripts, summaries, suggested quotes) may contain inaccuracies, omissions, or misattributions. Users are responsible for independently verifying any AI output before relying on it for publication, decision-making, or any other purpose.

The Company may change AI service providers from time to time without notice, provided that any new provider is bound by equivalent or stricter data protection commitments.

User Content is stored on secure cloud infrastructure with appropriate physical and technical safeguards. Specific infrastructure details are available to enterprise customers and regulators on legitimate request.

All recordings and transcripts are encrypted at rest using server-side encryption and in transit using industry-standard TLS encryption.

While commercially reasonable safeguards are implemented, absolute security cannot be guaranteed. Users acknowledge the inherent risks of cloud storage and Internet transmission.

Users may generate shareable links to recordings, transcripts, or summaries.

Shared links expire automatically after seven (7) days. Users may revoke any link at any time, which immediately disables future access through that link.

For sensitive content, Users may require recipients to enter a one-time password sent to a recipient email address before accessing the link.

Anyone who possesses an active shareable link may access the file. Users are responsible for the recipients to whom they share links.

Once a recipient has accessed and downloaded shared content, copies in the recipient's control are outside the Company's reach. Revocation of a link does not retract content already downloaded.

Users may delete recordings at any time. Deletion is immediate and permanent from active systems; the Company does not maintain backup copies.

Upon account deletion, all recordings, transcripts, and metadata are permanently removed from the Service.

Users who cancel a paid subscription retain access to their previously created content unless they explicitly request account or content deletion. The Company does not automatically delete content upon subscription cancellation. To remove content, the User must delete it manually or request account deletion.

Security and fraud-prevention logs may be retained as required by applicable law.

Users shall not use the Service to:

• Violate any applicable law or regulation
• Infringe the rights of any third party (including privacy, publicity, copyright, trademark, or trade-secret rights)
• Upload, transmit, or generate unlawful, defamatory, threatening, or harassing content
• Bypass or circumvent security measures or access controls
• Conduct any malicious, fraudulent, or abusive activities

The Company reserves the right to investigate suspected violations, remove unlawful content, suspend or terminate offending accounts, and comply with lawful government requests.

The Service is not designed for classified government information, regulated medical records subject to HIPAA or equivalent laws, attorney-client privileged communications, or highly sensitive national security data.

Users are solely responsible for determining the suitability of the Service for their intended use, particularly when handling regulated, classified, or otherwise sensitive content.

Premium subscriptions are sold and billed through Apple App Store (on iOS) and Google Play Billing (on Android). All payment processing, billing, and refund decisions are handled by Apple or Google according to their respective terms and policies.

Subscriptions auto-renew unless cancelled through the User's App Store or Google Play account before the renewal date.

No refunds are provided by AudioSnap directly. Refund requests should be directed to Apple or Google via the platform on which the subscription was purchased, except where applicable law requires otherwise.

AudioSnap operates internationally. Some processing of User Content, including transcription and summarization, may be performed by service providers located in jurisdictions other than the User's country of residence.

By using the Service, Users consent to the processing and storage of their data in any jurisdiction in which we or our service providers operate, and to the cross-border data transfers necessary to operate the Service.

In the event of a data breach requiring notification under applicable law, the Company will notify affected Users as required by the relevant regulation.

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted operation.

AI-generated outputs are provided without any warranty of accuracy, completeness, or fitness for any particular purpose.

To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of data, revenue, profits, or business opportunities.

The total aggregate liability of the Company shall not exceed the greater of (a) the amount paid by the User in the six (6) months preceding the event giving rise to the claim, or (b) USD $50.

These Terms are governed by and construed in accordance with the laws of the Republic of Indonesia.

Disputes involving Users domiciled in Indonesia shall be resolved in the competent courts of Indonesia.

Disputes involving international Users shall be resolved by binding arbitration seated in Jakarta, Indonesia, administered by a recognized arbitration institution, conducted in English, unless mandatory consumer protection law in the User's jurisdiction provides otherwise.

The Company may update these Terms from time to time. The date of the most recent revision will be indicated at the top of this document.

Continued use of the Service after updates constitutes acceptance of the revised Terms. Material changes will be communicated through the Service or by email to registered Users.

The Company may, from time to time, transfer operations between affiliated entities, including transferring the operating entity to a different jurisdiction. In the event of such a transfer, the obligations of the transferring entity under these Terms will be assumed by the receiving entity, and Users will be notified of the change in advance.

In the event of such a corporate transfer, the governing law and dispute resolution provisions in these Terms may be updated to reflect the new operating jurisdiction. Such updates will not retroactively affect any disputes arising before the effective date of the transfer.

PT. Adicita Karya Inovatif

Indonesia

Email: support@audiosnap.ai

All communications regarding these Terms or the Service should be sent by email. We do not accept legal service of process by post except where required by law.